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Last updated October 2026

EthicalResearch Compass SMS Program Terms of Service

These terms apply to the EthicalResearch Compass SMS Program, operated by EthicalResearch Compass, a DBA of Clinical Relay LLC.

1. Program description

The EthicalResearch Compass SMS Program is a clinical research ethics education program. It sends two kinds of messages: account notifications about your subscription, and recurring marketing messages about new EthicalResearch Compass resources and guides. EthicalResearch Compass is not a research organization or healthcare provider, and texts are not health advice.

2. Message categories

  • Account notifications: messages related to your subscription, such as guide delivery, content access updates, opt-in confirmations, opt-out confirmations, and replies to HELP requests. Frequency: varies based on account activity.
  • Marketing messages: recurring marketing messages, including promotional offers, announcements about new EthicalResearch Compass resources and services, featured website resources, special campaigns, and updates about newly available guides and tools. Frequency: generally up to 4 msgs/month.

3. How to opt in

You opt in by checking the box for a specific message type on our contact page or updates page, entering a valid phone number, and submitting the form. Each program has its own unchecked box. Consent is not a condition of purchase, access, or use of the website.

4. First message

After you opt in, your first text identifies EthicalResearch Compass, confirms the program you chose, and states frequency and how to get help or cancel. Examples:

EthicalResearch Compass: You're subscribed to account notifications for your subscription. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
EthicalResearch Compass: You're subscribed to marketing texts about new guides and resources. Up to 4 msgs/month. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

5. Message frequency

Frequency is listed for each category above. Message frequency varies unless otherwise stated.

6. Message and data rates

Msg & data rates may apply according to your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.

7. STOP instructions

Reply STOP, UNSUBSCRIBE, CANCEL, END, QUIT at any time to cancel. You will receive one confirmation and no further messages unless you opt in again:

EthicalResearch Compass: You have been unsubscribed and will receive no further messages from this program. Reply START to opt in again.

8. HELP instructions

Reply HELP for help, or contact help@ethicalresearchcompass.com or +1 (307) 793-3007. Our reply:

EthicalResearch Compass: Account and marketing texts. Email help@ethicalresearchcompass.com or call +1 (307) 793-3007. Msg & data rates may apply. Reply STOP to cancel.

9. Eligibility

You must be 18 or older and the account holder or authorized user of the mobile number you provide.

10. Privacy

Our Privacy Policy explains how we handle your information.

11. Mobile opt-in data policy

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes. This includes research organizations, trial sponsors, drug development companies, and third-party marketers.

12. Changes to SMS terms

We may update these SMS terms. Material changes will be posted on this page.

13. Contact information

EthicalResearch Compass
A DBA of Clinical Relay LLC.
32 N Gould Street
Ste R
Sheridan, Wyoming 82801
Phone: +1 (307) 793-3007
Email: help@ethicalresearchcompass.com
Website: https://ethicalresearchcompass.com
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